Privacy Policy

Last updated: 15th September 2025

Will Robertson undertakes to take great care to preserve your privacy and safeguard any personal data you provide to us. This Privacy Notice explains how we will collect and use your personal data.

We may change this Privacy Notice from time to time so please check regularly to ensure that you are happy with any changes.

1. Who we are

Will Robertson is a self-employed individual based in the United Kingdom. If you have concerns over how your data is used, contact Will using the contact form provided.

2. What personal data do we collect?

We may collect personal data from you, such as:

• Your name
• Your address
• Your telephone number
• Your email address

When you visit and use our website, we may also use Cookies and collect information about your visit that enables us to identify you and provide you with a more personalised service. For more information on our use of cookies, please refer to our cookie policy.

3. How do we use your personal data?

We will use your personal data in a number of ways which may include:

• Legitimate business use (sending invoices for work undertaken, etc.)
• Updating you of changes to our services
• Business development

4. Who do you share my personal data with?

We will only ever use your personal data to manage jobs/enquiries that we’re carrying out for you or to keep you up to date with promotions or changes to our services.

We will never sell your details to any third party and we do not buy any personal data.

We may share or disclose your personal data if we are required to do so by any law or court order.

5. What is the legal basis for processing my information?

In some cases, we will only process your personal data where we have your specific consent to do so.

We may also process your personal data because there is a legitimate interest for us to do so as part of our work, and it is reasonable to expect that your information would need to be processed by us for to complete this work. For example, it is reasonable for us to collect your name, address and contact details to be able to process an invoice for you and you would reasonably expect this to happen for work carried out for you to proceed.

Whenever we process your personal data under the legitimate interest lawful basis, we make sure that we consider your rights and interests and will not process your personal data if we feel that there is an imbalance, or you would not reasonably expect your data to be processed in this way.

6. How do you keep my information secure?

We have implemented appropriate physical, technical and organisational measures to protect the personal data from improper access, use, alteration, destruction and loss.

Our website may contain links to other sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices employed by other sites. Please be aware that advertisers or websites that have links on our site may collect personally identifiable information about you. This privacy statement does not cover the information practices of those websites or advertisers.

Those websites may have their own privacy policies and we encourage you to look at those policies or contact the website operators directly to understand how your personal data is used.

We may send communications to you by email. Email is not a fully secure means of communication, and whilst we do our utmost to keep our systems and communications protected we cannot guarantee this.

7. How do you use cookies on your website?

A cookie is a small file that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We currently only use strictly necessary cookies on our website.

For all information pertaining to our use of cookies, we encourage you to read our cookie policy.

8. Your rights

You have various rights in respect of the personal data we hold about you. These rights are set out in more detail below:

• The right to be informed about the collection and use of your personal data;
• The right to access your personal information;
• The right to object to processing of your personal information;
• The right to restrict the processing of your personal information;
• The right to personal data partability;
• The right to rectify your personal information;
• The right to erase your personal information;
• Rights in relation to automated decision making and profiling.

If you make a request relating to any of the rights listed above, we will consider each request in accordance with all applicable data protection laws and regulations. No administration fee will be charged for considering and/or complying with such a request unless the request is deemed to be excessive in nature.

Upon successful verification of your identity you are entitled to obtain the following information about your own personal information:

• The purposes of the collection, processing, use and storage of your personal data
• The categories of personal data stored about you
• The recipients or categories of recipients to whom your personal data has been or may be transmitted, along with the location of those recipients
• The envisaged period of storage for oyur personal data or the rationale for determining the storage period
• The use of any automated decision-making and/or profiling

If you want to exercise any of these rights or make a complaint, you can by messaging us via the contact form provided.

In certain circumstances we might not be able to provide you with access to some of your personal information, but where appropriate, we will notify you of the reasons for this.

9. How long do you keep my information for?

Your personal data will not be retained by Will Robertson for longer than necessary in relation to the purposes for which it was originally collected, or for which it was further processed, subject to certain legal obligations mentioned below.

We will retain personal data in accordance with our data retention policy set out below. We review our data retention periods for personal data on a regular basis.

We are legally required to hold some personal data to fulfil statutory obligations, or to support certain financial transactions (if applicable to you).

The law allows you to withdraw your consent to any usage of your data at any time without needing to specify a reason. You can withdraw your consent by contacting us via the contact form provided.